1. What payment methods do you accept? We accept payments exclusively through PayPal. PayPal allows you to use your PayPal balance, bank account, or credit/debit card securely for your purchases.
2. How long does shipping take? Orders typically take 1-2 business days to process, followed by 5-8 business days for shipping within the contiguous United States. International orders or orders to Alaska, Hawaii, and other non-contiguous U.S. states may take longer.
3. What is your return policy? We offer a 30-day return policy. You can return unused, unopened items within 30 days of delivery for a full refund. Please refer to our Return Policy for detailed instructions.
4. Do you ship internationally? Yes, we do ship internationally. Please note that shipping times and costs may vary depending on the destination country. Additional customs fees or import duties may apply and are the responsibility of the customer.
5. How can I track my order? Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your shipment.
6. Can I cancel or modify my order? We aim to process orders quickly, so please contact us as soon as possible if you need to cancel or modify your order. Once an order has been processed and shipped, we are unable to make changes.
7. Are your products covered by a warranty? Our products are covered by manufacturer warranties where applicable. Please refer to the product details or contact us for specific warranty information.
8. How do you protect my personal information? We take your privacy and security seriously. We use industry-standard encryption and security measures to protect your personal information. For more details, please refer to our Privacy Policy.
9. Do you offer gift wrapping services? At this time, we do not offer gift wrapping services. However, our products are packaged carefully to ensure they arrive safely.